Legislation Archives - Consumeradvice

Construction During Lockdown – Renovations, Restrictions, and Consumer Rights

Building Work, Consumer Protection, Consumer Rights, Consumer Spending, Coronavirus / Covid-19, Legislation, Property / January 22, 2021 March 21, 2022

For home and property owners, Scotland’s lockdown restrictions entail ongoing constraints to residential construction and renovation. It is beneficial to be mindful of the limitations, practices, and approaches when contracting or completing work on your home or building during lockdown. With Scotland set to remain under an extended lockdown until mid-February, following new guidance from …

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Delivery Timescales – Consumer Rights When Deliveries Are Late

Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Deliveries, Legislation, Online Shopping / November 18, 2020 March 21, 2022

Online shopping provides many benefits, one of the greatest being the ability to order items to be delivered by the next day or sooner. Many retailers offer next-day delivery options when ordering online by a specific time in the day, which can make shopping for last-minute items even more appealing and convenient. consumeradvice.scot have noted …

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Shopping Online – Avoiding Hidden & Unfair Delivery Charges

Clothing / Accessories, Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Deliveries, Legislation, Online Shopping, Retail / November 17, 2020 March 21, 2022

Unfair delivery charges, specifically increased costs for those living in what many would classify as ‘remote or rural’ areas, continues to be an ongoing issue for many Scottish consumers. This can take the form of small-print delivery information that is missed at the point of purchase, with consumers facing payment for additional charges post-purchase in the …

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Travel Refunds: Light at the End of the Tunnel…For Some

Competition & Markets Authority (CMA), Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Coronavirus / Covid-19, Holidays / Travel, Legislation, Travel Insurance / November 13, 2020 March 21, 2022

Many consumers continue to experience difficulties in obtaining refunds for travel cancelled due to Covid-19, despite intervention and encouragement by several consumer bodies for eligible consumers to be refunded in a fair and timely manner. Positive progress has been made in this area for many consumers, however there are still those awaiting part or full …

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Contactless Fraud: Changing Payment Methods Mean Increased Risks

Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Finance, Legislation, Online Scams, Online Shopping, Scams / November 6, 2020 March 21, 2022

We have seen many changes in retail since the start of the year. The coronavirus pandemic has meant that shopping looks and feels very different for most of us. Limits to the numbers of shoppers allowed in store, as well as one-way systems and rules about spacing have had an impact on the retail store …

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Fireworks: Sales, Setting Them Off and everything Safety this 5th of November

Bonfire Night, Consumer Protection, Legislation, Safety / October 30, 2020 March 21, 2022

With many local authority and professionally-arranged fireworks displays cancelled this year due to coronavirus restrictions, a greater number of Scottish consumers may look to alternatives, such as buying their own fireworks and having displays at home. The key message this year is more important than ever – to remain safe and be mindful of others …

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Travel Restriction Changes (Spain & Luxembourg) – What You Need to Know

Consumer Protection, Consumer Rights, Consumer Spending, Coronavirus / Covid-19, Employment, Holidays / Travel, Legislation / July 27, 2020 March 21, 2022

Both the Scottish and UK governments have been advising against all but essential travel since March. However, this advice has been lifted for certain destinations that ”no longer pose an unacceptably high risk”. This list previously included Spain and Luxembourg. However, due to an increased number of cases of Covid-19, the decision to include both …

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Remember, Remember the 5th of November – Changing Opinions on Fireworks, Bonfires and All Things Guy Fawkes

Bonfire Night, Legislation, Pets / Animals, Safety / October 31, 2019 March 21, 2022

Guy Fawkes Night, celebrated on the 5th November every year, marks the infamous ‘Gunpowder Plot’ against the House of Lords in 1605, in which explosives were used in an attempt to assassinate King James I of England. Guy Fawkes was caught guarding the explosives and ultimately failed in his attempt. Ever now, over 400 years later, …

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Climate Change: Consumer Responsibilities and Activities in Reducing Our Negative Impact on the World

Consumer Rights, Consumer Spending, Legislation, Net Zero, Sustainability / October 25, 2019 March 21, 2022

The topic currently on everyone’s lips (and quite rightly so) is the impact that our actions are having on the environment. With carbon emissions causing harmful greenhouse gasses, increasing the rate of global warming and irreversibly changing ecosystems, it has never been more important for us as a species to act more responsibly and ensure …

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Consumer Detriment, Harm and Vulnerability: The Often-Overlooked Casualties

Consultation, Consumer Protection, Consumer Returns, Consumer Rights, Consumer Spending, Legislation / October 10, 2019 March 21, 2022

Unfortunately, when Government Commissions are developed in order to address issues which affect the general population, little consideration is afforded to decisions which may ultimately impact the most vulnerable in our society by consumer detriment. Some work has been done recently in addressing the problems faced by vulnerable consumers, yet there is much more which …

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Category: Legislation

Legislation