The cost of energy has increased significantly, and with most of us facing hikes in bills, many are looking at ways of …
Staying Warm, Staying Safe, Staying Ahead – Energy23 Campaign
Advice Direct Scotland’s ‘Energy 23’ campaign runs from the 23rd to the 29th of January 2023, encouraging Scottish consumers to stay safe …
When you purchase goods from a trader, the Consumer Rights Act 2015 states that they should be of satisfactory quality. This means …
Festive Sales & Purchases: Returns & Refund Rights
With many products and services being more expensive than in previous years, it’s important to ensure that things we buy meet the …
Post-festive and new year sales can be a good time to pick up a bargain, both online and on the high street. …
Prepayment Meters this Christmas: Staying On Supply & Getting the Support You Need
With many energy suppliers and sources of support closed over the Christmas and New Year periods, it’s important that we get our …
Energy Bill Support Scheme (EBSS) Payments (EBRS and EPG Schemes) through landlords / intermediaries
In September we looked at the Energy Bill Support Scheme (EBSS), and how payments are being made through the scheme to help …
There are various things that could be causing the delays, but your statutory rights are the same, regardless of the reason(s) for …
Many of us are seeing increases in our food shopping bills at the till, and this will be no different moving into …